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At Prestigio Jewelers, we have a No Return, No Cash Refund Policy. However, exchanges are allowed under the following conditions:
- Exchange Window: Exchanges must be made within 30 days of purchase.
- Condition of Item: Items must be in like new condition to qualify for an exchange.
- No Outside Work: Items may not have been worked on by any jeweler outside of Prestigio Jewelers.
- Damage from Abuse/Neglect: If the item has been damaged due to abuse or neglect, a repair charge will be required to bring the item to a like new condition before an exchange can be made.
- Exchange Value: Exchanges must be for items of equal or greater value to the original purchase.
- Sizing: Sizing services are non-refundable.
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