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RETURNS / EXCHANGES
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At Prestigio Jewelers, we have a No Return, No Cash Refund Policy. However, exchanges are allowed under the following conditions:
- Exchange Window: Exchanges must be made within 30 days of purchase.
- Condition of Item: Items must be in like new condition to qualify for an exchange.
- No Outside Work: Items may not have been worked on by any jeweler outside of Prestigio Jewelers.
- Damage from Abuse/Neglect: If the item has been damaged due to abuse or neglect, a repair charge will be required to bring the item to a like new condition before an exchange can be made.
- Exchange Value: Exchanges must be for items of equal or greater value to the original purchase.
- Sizing: Sizing services are non-refundable.
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Log into your Prestigio Jewelers account
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Select "Exchange An Item"
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Type in the Item Number or the item/items you would like to exchange (found on your invoice).
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Select "Drop Off At Store" (if you are visiting your local store) or "Ship Item Back" (if you are outside of our service areas).
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Once the item/items are received (in like new condition) your shopping cart will be credited the original purchase price.
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Simply add any item/items to your cart of equal or greater in value from the original purchase price to checkout.
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Start Your Exchange
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The Perfect Jewelry, The Perfect Price, Helping You Build Perfect Credit
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